+34 616 724 487 / +34 649 440 150 info@taximallorcatour.com

TAXIMALLORCATOUR.COM LEGAL INFORMATION, RIGHTS AND TERMS

1) Provider data (LSSI),

2) Intellectual property.

3) Consent for the use of your personal data and your rights.

4) Consent for the use of cookies.

5) Conditions of use of the website.

6) General conditions for contracting and making payments. Rights and guarantees: cancellations and withdrawal.

1) Data of the provider and identification of the person responsible for the processing of personal data:

The owner of the web taximallorcatour.com, provider for the purposes of the LSSI (E-Commerce EU Act), in charge of processing personal data for the purposes of the GDPR (EU Privacy Act) and the LOPDD (Spanish Privacy Act) is Sebastián Romaguera Pizá, holder of the Palma taxi license number 380. The holder’s tax identification number is 43.051.479-X. The address for notifications and the LSSI is located in Palma, Calle N, number 39, Urbanization Bellavista, zip code 07.600. The email address for communications is info@taximallorcatour.com. The contact numbers for confirmation of the exact time and date of service provision are:

+34 616 724 487

+34 649 440 150

2) Intellectual property.

All the content of the website has been created specifically for taximallorcatour.com by independent professionals expressly hired, or acquired (including the use or license) of their rightful owners (in case, for example, of some images, the web software and part of some of the systems, etc.). All the texts of the web -including this- are owned by taximallorcatour.com and have been created specifically for this web by Francisco José Ojuelos Gómez, practicing lawyer, member of the Spanish Bar Association at Salamanca, Spain (ICASAL). They are protected by the Law of Intellectual Property (Royal Legislative Decree 1/1996, of April 12) and should not be used without the prior written authorization of its owner.

3) Consent for our use of your personal data and rights information about them (privacy policy):

When you hire the services of taximallorcatour.com, you must give your consent for such action (which is a contract) and, in addition, you must give your consent for your personal data to be processed (stored in computer equipment, mobile phones and agendas and used to provide the service, in summary). To provide the services it is necessary to communicate personal data such as your name and location and your telephone number and, perhaps, if you need an invoice, your address or your email, as well as, in some cases, the precise data to manage the charge if it is not made in cash. The communication of your data is necessary to provide the service. Therefore, at least for these purposes, the interested person is obliged to provide their personal data. If you do not provide your basic information, we may not be able to provide the service.

In the event that the specific contract requires the realization of a reservation that involves making an advance payment, we will use the PayPal platform to manage the payment. In this case, the user must accept the PayPal privacy policy.

In accordance with the provisions of Article 5 of the General Data Protection Regulation (GDPR), your personal data will be treated in a lawful, fair and transparent manner.

Your data will be treated only if you give your consent to that effect.

We will only process your data if the treatment is necessary for the execution of a contract in which you are a party (you contract the services of taximallorcatour.com) or for the application, on request, of pre-contractual measures (request for information on the services, performance of queries, budget request). In this case, the contract requires confirmation of reading this document.

We process your personal data to:

Provide the services of our commercial object (transport of people by road under the protection of the corresponding Official Taxi Licenses).

Send required information in relation to it: purchase invoices, information and documentation related to the contract.

The principles that govern our relationship with your data, which are those established in Article 5 of the GDPR, are the following:

The data we collect will be only used for the purposes expressed in the previous section and will not be further processed in a manner incompatible with those purposes; It is not provided in any case that we treat your data in another way. Our will is (now and in  the future) that your data is adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (“data minimization”); accurate and, if necessary, updated;  All reasonable measures will be taken so your personal data that are accurate (“accuracy”); maintained in a way that allows the identification of the interested parties for no longer than necessary for the purposes of the processing of personal data (“limitation of the storage period”); treated in such a way that adequate security of personal data is guaranteed, including protection against unauthorized or unlawful treatment and against accidental loss, destruction or damage, through the application of appropriate technical or organizational measures (“integrity and confidentiality” ) and we will always keep in force an action that guarantees our proactive responsibility with respect to all the previous principles.

Withdrawal of consent:

You can withdraw your consent at any time, simply requesting it.  All requests made in relation to your data (information or exercise of your rights) may be made in the simplest way, even verbally, provided that, in accordance with the provisions of article 12.1 of the GDPR, your identity is undoubtedly stated to us. The fact that you withdraw your consent will not imply that we do not keep your data in all cases, for example, it is our legal obligation to keep the supporting documentation of our tax forms and documents, at least for a period of four years from the end of the year to which the tax corresponds.

Your rights in your data:

Before letting you know what specific rights you have in relation to your personal data, we must inform you that you have the right to receive a response to your requests in relation to your personal data within one month. This period may be extended for another two months if necessary, taking into account the complexity and number of applications. In the unlikely event that we have to extend the response deadlines, we would inform you of this, indicating the reasons for the delay. The information will be provided electronically when possible if the request is made by such way, unless you ask us to provide it otherwise. It is our obligation to inform you that if we do not give effect to your request, something that we do not intend to do in any case, the RGPD requires us to inform you of this without delay and, at the latest, after one month of receiving the request, communicating the reasons for the negative and the possibility of filing a complaint before the Spanish Agency for Data Protection (Control Authority).

Your rights as the owner of your personal data are:

1) Access to your personal data,

2) Its rectification or deletion,

3) The limitation of your treatment, or the opposition to it,

4) The portability of your data,

5) To withdraw your consent at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal,

6) The right to file a claim with a Supervisory Authority (in Spain, the AEPD)

You can find out more about your rights in the GDPR Guide for Users.

Term during which we will keep your data:

The GDPR does not establish a maximum term of conservation, although it limits the treatment for longer than necessary to cover the legitimate purposes. The AEPD (Guide of the GDPR for the Citizen) has interpreted the GDPR in the sense that the data can be kept “for a period of time not exceeding that necessary to fulfill the purposes of the treatment”. We will keep your data for a minimum of four years after the end of the current tax year, which is a legal obligation that we have as opposed to your right, which is specified in the obligation to keep the supporting documentation of the tax forms and documents in case they were required

Use of Cookies

The taximallorcatour.com website uses cookies to count visits, study where they come from and use this data in order to improve the website itself and remember some user navigation parameters to make browsing easier. Cookies are files sent to the browser through a web server in order to record the user’s activities during their browsing time. The cookies used by the website are associated only with an anonymous user and his computer, and do not provide the user’s personal data by themselves. By using cookies it is possible that the server where the web is located, recognizes the web browser used by the user in order to make browsing easier. They are also used to measure audience and traffic parameters, monitor progress and number of entries. The user has the possibility to configure their browser to be notified of receiving cookies and to prevent their installation on your computer.

Please refer to the instructions and manuals of your browser to expand this information.

To browse the website, or read its contents, it is not necessary for the user to allow the installation of cookies sent by the website, or the third party acting on their behalf. The cookies used on this website are, in any case, temporary in nature with the sole purpose of making their subsequent transmission more efficient. In no case will cookies be used to collect personal information. You can find more relevant information on this issue on the official website of the National Cybersecurity Institute (INCIBE) What are cookies?

Information about cookies in the case of use of PayPal: information about cookies from PayPal.

4) Conditions of use of the website:

The access and / or use of the taximallorcatour.com portal attributes the condition of user, who accepts, from said access and / or use, the General Conditions of Use reflected here. The website provides access to information, services, programs or data (hereinafter, “the contents”) on the Internet belonging to taximallorcatour.com or its licensors to which the user can access. The user assumes responsibility for the use of the portal. The user undertakes to make appropriate use of the contents and services and with an enunciative but not limiting nature, not to use them to (i) incur in illegal, illegal or contrary to good faith and public order activities; (ii) disseminate content or propaganda of a racist, xenophobic, homophobic, sexist nature, contrary to the greater virtuality of the rights of minors, of apology of terrorism or attempt against human rights or the dignity of persons; (iii) cause damage to the physical and logical systems of taximallorcatour.com, its suppliers or third parties, introduce or spread computer viruses or any other physical or logical systems that are likely to cause the aforementioned damages; (iv) try to access and, where appropriate, use the email accounts of other users and modify or manipulate their messages. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on this website. taximallorcatour.com can not be held liable, in any case, for damages of any kind that may cause, by way of example: errors or omissions in the contents, lack of availability of the portal or the transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the technological measures necessary to avoid it. taximallorcatour.com  reserves the right to carry out without prior notice the modifications it deems appropriate in its portal, being able to change, delete or add both the contents and services provided through it and the way in which they appear presented or located in your portal. In the event that taximallorcatour.com links or hyperlinks to other Internet sites are available, taximallorcatour.com  will not exercise any control over such sites and contents. In no case will any responsibility be assumed for the contents of any link belonging to a third-party website, nor will it guarantee the technical availability, quality, reliability, accuracy, breadth, veracity, validity and constitutionality of any material or information contained in any of these hyperlinks or other Internet sites. Likewise, the inclusion of these external connections will not imply any type of association, merger or participation with the connected entities.

taximallorcatour.com reserves the right to deny or withdraw access to the portal and / or the services offered without prior notice, at its own request or from a third party, to those users who breach these General Conditions of Use. The breach of these conditions as well as any misuse of its portal will be prosecuted exercising all civil and criminal actions that may correspond by law.

The relationship between taximallorcatour.com and the user will be governed by current Spanish regulations and any dispute will be submitted to the Courts that correspond according to current legislation, depending on the object of the specific dispute.

5) General contracting conditions and payments:

Acceptance of this document implies that the user:

1) You’ve read, you understand and you’re agree with this text.

2) You are a person with sufficient capacity to contract/hire.

3) You assume all the obligations set forth herein.

These conditions will have an indefinite period of validity and will be applicable to all contracts made through the provider’s website. The provider reserves the right to unilaterally modify these conditions, without affecting the services or promotions that were acquired prior to the modification.

Identity of the parties

On the one hand, the provider of the services and products acquired by the user is taximallorcatour.com, whose contact details have been entered in the first section of these legal conditions.

On the other hand, the User, who has to provide his personal data, over which he/she has full responsibility for use and custody, being responsible for its veracity.

Object of the Contract

The purpose of this contract is to regulate the contractual relationship for the provision of transport services of persons by Taxi with an Official License between the provider and the User at the moment when the latter accepts during the online contracting process the corresponding boxes, after having entered its personal contact and payment information. The contractual relationship between the parties for transport services with an official license implies the provision of said service in exchange for a specific price, publicly exposed through the website.

Contracting Procedure

The user, in order to access online the contracting of the services offered by the provider, must access the payment system offered by an independent provider for secure payment, which is currently PayPal (or similar that the provider establishes in the future), complete the data required by the system and accept the conditions of purchase and the use of your data for the purposes of the contract. The contracting procedure may be carried out only in Spanish and English or in that offered by the intermediaries of the payment systems offered, in accordance with the conditions established by them.

The hiring procedure will follow the following steps:

1) Service selection. The service will be offered at an indicative time and date that must be subsequently confirmed by telephone contact at numbers +34 616 724 487 and +34 649 440 150.

2) Filling in your personal data, prior manifestation of having read the information on this page with all the information in relation to the GDPR and, especially, your rights over your data, providing consent for them to be treated for the intended purposes, as well as the rest of the legal information, especially, your rights as a user of the services and conditions of purchase and contracting, as well as the right of withdrawal.

3) Filling in the data for payment.

4) Payment of the amount of the reservation and confirmation of the purchase. The hiring and online payment of a service that has to be provided must be confirmed as to the date and time of provision by phone call or telematic message that is answered by the provider, because the availability of media cannot be guaranteed in any case.

5) Payment of the remaining amount of the price, discounting the amount already paid as a reservation.

Reservation and effective provision of the service. Loss of reservation due to resignation.

The reservation grants a priority right to the service provision at the time and date chosen by the user, which will be perfected in a contract that will generate an obligation to pay the total price when the exact date and time of service provision is confirmed by taximallorcatour.com. If the user does not accept any of the times and dates proposed by taximallorcatour.com within 24 hours at the time chosen initially, he will lose the right to the return of the reservation, so it is strongly recommended that availability be confirmed before the hiring and payment of the reservation.

Provision of services and invoice

After the purchase, a purchase confirmation will be sent that grants the right to receive the provision of a service on a date and time that must be confirmed by taximallorcatour.com in exchange of the payment of the total price, from which the amount delivered as a reservation must be deducted. The issuance of the invoice will take effect in accordance with the provisions of Royal Decree 1619/2012, of November 30, which approves the Regulation of billing obligations.

Price and period of validity of the offer

The prices indicated for each product or service include all taxes that may be applicable and in any case will be expressed in the Euro currency. The prices applicable to each service will be those published on the website and automatically applied by the contracting process in the corresponding phase. For any information about the order, the user will have the address from customer service email to the provider.

Tailor-made trips

taximallorcatour.com can prepare final travel budgets in which the itinerary and times are exactly chosen by the user. In this case, a closed, final budget, will be sent by email or telephone with a reference so that the user can pay the exact amount on the payment platform.

Modification Policy

The reserved services may be modified in your reservation provided it is done 24 hours in advance, to another date for which there is availability.  Availability cannot be guaranteed for dates and times other than the one already booked. In case you have doubts about the willingness to go on the date and hours you intend to book, you must check by phone before hiring, so that we can inform you of our agenda availability.

Refund policy: right of withdrawal

The user will have a period of 14 calendar days from the date of the reservation, if the case that the service has not been confirmed. The withdrawal right will not apply if the date and time of provision of the service has already been confirmed, since they are services related to recreational activities with an specific date or period of execution, in accordance with the provisions of the article 103, section l) of RDL 1/2007, of November 16, General Law for the Defense of Consumers and Users.

Order Cancellation

The service contracts for which the date and time of provision of the service has already been confirmed or if it includes tourist accommodation, in accordance with the provisions of article 103, paragraph l) of RDL 1/2007, of 16 November, cannot be canceled.

Applicable Warranties

The services of taximallorcatour.com are protected by the corresponding Official Taxi License, protected by the corresponding civil liability insurance and are provided by drivers with extensive driving experience to ensure the highest possible satisfaction.

Security and buyer protection

The payment platform is a service provided in a highly secure environment, by one of the leading multinationals in the online payment sector such as PayPal, in such a way that it has the highest security standards for buyers.